Delivery
At OSMI London, every garment is handmade to order in our London studio. Rather than producing in excess, each piece is carefully crafted once your order has been placed, allowing us to maintain the highest standards of quality.
Processing Time
As each garment is made to order, please allow up to 2 weeks for your order to be handmade and prepared for dispatch. Once your order has been completed, you will receive a shipping confirmation email with tracking details.
UK Delivery
After dispatch, standard delivery within the United Kingdom typically takes 3–5 working days. Express delivery takes 1-2 working days.
USA Delivery
We are pleased to offer international shipping to the United States. After dispatch, delivery typically takes 7–14 working days via Royal Mail International.
Please note that all international orders may be subject to import duties and taxes upon arrival, which are levied by the destination country and are the responsibility of the recipient. OSMI London is not responsible for any customs charges incurred.
Total Delivery Time
Please allow:
- Up to 2 weeks for your garment to be handmade
- 3-5 working days for UK standard delivery once dispatched
- 1-2 working days for UK express delivery once dispatched
- 7-14 working days for USA delivery once dispatched
Thank You
Thank you for supporting independent craftsmanship and choosing slow fashion. By producing each garment to order, we are able to focus on exceptional quality, minimise waste, and create pieces designed to be treasured for years to come.
If you have any questions about your order, require your garment by a specific date, or have any queries regarding international shipping, please don't hesitate to get in touch. We'll always do our best to help.